Donor Relations Manager

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About You

The Donor Relations Manager is a member of the Development team with the responsibility of securing critical funding for the NEIFB’s mission and programs. The Donor Relations Manager is responsible for identifying, cultivating, soliciting, and stewarding donors to grow higher dollar amounts by managing a portfolio of 150+donors. The Donor Relations Manager sets challenging goals and uses data to track and show success in meeting those goals.


The ideal Donor Relations Manager for the Northeast Iowa Food Bank understands and is passionate about the organization’s mission to provide nutritious food and grocery products to those in need in our 16-county service area. This individual will be a vital component of the Food Bank team by providing over 7.3 million meals annually to the over 29,270 food insecure people in northeast Iowa, this team member must demonstrate outstanding organizational, planning, implementation skills, critically think and understand the vision and big picture thinking to provide effective and efficient ways to partner with the community and those who are hungry. The ability to work in a fast-paced and progressive environment will be the key to success in this role, as the Northeast Iowa Food Bank continually strives to work towards closing the Meal Gap in northeast Iowa.


This individual will have exceptionally articulate communication, presentation interpersonal and leadership skills, which will be critical for the development of strong relationships between volunteers, clients, coworkers, and the community. Cultural competency is of utmost importance, as the Donor Relations Manager will work with diverse populations on a regular basis. The Donor Relations Manager must possess a strong sense of initiative to continually improve the Food Bank’s major donor funding and take on other duties, as necessary.


A passion for social justice and compassion for others are keys to being a staff member at the Northeast Iowa Food Bank. At the Northeast Iowa Food Bank, we strive to work as a unified team to close the Meal Gap in northeast Iowa. To this end the Donor Relations Manager needs to be capable of working in a team, as well as being a self-starter. In addition, maintaining a positive outlook will play a key role in being a motivator and encourager for the community, donors, and staff members alike.

About The Job


- Contribute to the NEIFB’s annual fundraising goal by managing an increasingly productive portfolio of 150+ donors including individuals, churches, businesses/organizations major donors with ongoing success.

- Collaborate with the Board of Directors, Executive Director, Senior Director of Operations and Director of Development to create, implement, monitor, and evaluate a major gift and a planned giving program for NEIFB.

- Research existing and potential new major donors to establish relationships that will result in a major gift &long-term giving.

- Create, execute, and track the moves management strategy for all major donors in assigned donor portfolio.

- Work collaboratively with other development, marketing, and communications staff to identify and implement strategies for donor research, identification, prospecting, cultivation, and stewardship.

- Work with management staff to plan and develop the priorities for grants, foundations, government funding, and businesses.

- Research, create, implement, manage, and monitor a sponsorship program for all major events, newsletters, vehicles, and other opportunities as they arise.

-  Responsible for oversight of Grant writing, ensuring that grant requests and reports are written for all programs as identified in correlation with management staff and organizational goals.

- Attend multiple community events during the workday, nights, and weekends to develop strong relationships within the community to foster a positive image to make the NEIFB the top choice for donors and volunteers.

-  Create and execute the NEIFB’s planned giving strategy.

-  Provide personal acknowledgement for major donor gifts and ensure timely thank you letters, calls, and outreach.

-  Regularly analyze and report results against established goals and metrics; modify major donor strategies as necessary and appropriate to meet revenue goals.

-  Collaborate with other team members on special donor events including, but not limited to, major donor events, special marketing events, planned giving events and other donor-specific events.

-  Maintain positive, active relationships with donors to ensure ongoing support of the NEIFB and the people we serve.

-  Participate in external speaking engagements to create brand awareness and build the NEIFB brand within the community.


- Provide back-up coverage and support for all direct reports.

- Greet, train, and supervise volunteers as well as share the mission of the NEIFB; provide general guidance of projects; assure proper training of volunteers to include specific jobs and safety concerns. Communicate frequently with volunteers to ensure they are satisfied and appropriately placed.

-  Provide research, input, and assist with funding requests of major capital projects and equipment.

- In instances of a federal, state or locally declared emergency, NEIFB is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.

-  Perform any other duties as needed to fulfill our mission, drive our vision, and abide by our values.


§  Bachelor’s degree or an equivalent combination of education and experience

§  A minimum of five years’ experience in fund development for a nonprofit organization or sales experience

§  At least 5 years of successful experience securing major gifts.

§  Demonstrated excellence in managerial skills.

§  Previous leadership experience with responsible decision-making authority in the management and evaluation of work assigned to personnel required.

§  Position requires a high degree of professionalism.

§  Demonstrated ability to work independently and meet deadlines while managing multiple tasks and changing priorities required.

§  Strong people skills and the ability to interact with internal and external audiences are required.

§  Ability to work as a collaborative team member within our development department in support of department goals.

§  Ability to work flexible hours, including evenings and weekends to attend events, relationship building meetings, etc. This will be multiple weekend/nights a month depending on donor needs.

§  Full computer proficiency with standard Microsoft Office programs including PowerPoint and Excel.

§  Proficiency with fundraising and communications software

§  Passion for NEIFB’s mission

§  Must pass a criminal background check.

§  Valid driver’s license, safe driving record, current vehicle insurance and ability to use personal vehicle for OFB business.



  • Previous experience in a leadership position at a nonprofit organization
  • Salesforce experience


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position operates in a typical office environment as well as in the community and requires constant use of a computer and other office equipment, such as phones, calculators, computer printers and copy machines. The person in this position occasionally needs to move about inside the office to access filing cabinets, office machinery, etc. Must be able to remain in a stationary position 75% of the time. This position also requires frequent nights and weekends so the ability to travel and work remotely in various environments is a necessity.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The position operates primarily in an office setting within the Food Bank. Ability to communicate in a clear speaking voice in person, before large groups and over the phone. Ability to interpret instructions and questions when asked. Ability to access transportation to travel to local events and meetings with external parties. Some travel for overnight training is required. Routine travel to meetings, functions, and special events is normal, which requires driving. Occasionally, may be required to respond to organizational needs outside of normal working hours. The employee may be required to push, pull, lift, and/or carry objects up to thirty pounds.


NEIFB Bank Core Values – A.C.C.E.S.S.                                               NEIFB Core Focus

§  Attitude of Helpfulness                                                                 Our Purpose:

§  Confidently Humble                                                                         Collaborate + Educate +Advocate = Feed the Food Insecure

§  Clear Communication

§  Empathetic to the Community                                                      Our Niche:

§  Solution Centered                                                                              Every Meal. Every Day.  Everyone.

§  Striving for Excellence

Northeast Iowa Food Bank hereby affirms it is an equal opportunity employer, offering employment without regard to race, color, religion, sex, sexual orientation, national origin, gender expression or identity, pregnancy, leave status, genetic information or age and provides Equal Employment Opportunity to handicapped individuals, disabled veterans and veterans of the Vietnam era. Further, the Northeast Iowa Food Bank is an equal opportunity provider.

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