Programs Intern

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About You

The ideal Programs Intern for the Northeast Iowa Food Bank understands and is passionate about the organization’s mission to provide nutritious food and grocery product to those in need in our 16-county service area. This individual will be a vital component of the Food Bank staff in providing food to our partner agencies in the fight against hunger. This team member must demonstrate they are organized, detail-oriented and willing to be flexible to gain powerful experiences during this internship. The ability to work in a fast-paced and progressive environment will be a key to success in this role.


This individual will utilize clear communication and have team work characteristics, which will be critical for the development of strong relationships between coworkers and the community. Cultural competency is of utmost importance, as the Programs Intern will work with diverse populations regularly. The Programs Intern must possess a strong sense of initiative to continually improve their skills during their time at the Food Bank.


A passion for social justice and compassion for others are keys to being a staff member at the Northeast Iowa Food Bank. The Northeast Iowa Food Bank strives to work as a unified team to close the Meal Gap in northeast Iowa; to this end, the Service Insights Intern will need to be capable of working as a team as well as being a self-starter. In addition, maintaining a positive outlook will play a large role in being a motivator and encourager for the community, clients, and staff members alike.

About The Job

The responsibilities of the Programs Intern include, but are not limited to, the following:

  • Provide excellent customer service to agency and program coordinators.
  • Assist with the Mobile Pantry program, creating monthly packets, data entry, agreements, and helping staff and volunteers with food distribution.
  • Assist with monitoring visits of our programs and Partner Agencies.
  • Research and develop a Community Assessment as detailed by Feeding America guidelines, working with a team to create appropriate questions for analysis.
  • Participate in tabulating and maintaining program statistics, including data entry with an emphasis in accuracy.
  • Update current Partner Agency Onboarding Process and materials, including plan of action, materials and process.
  • Present current Civil Rights/Food Safety training materials provided by Feeding America and other sources with Partner Agencies.
  • Research, create and publish a bi-monthly newsletter following current layout guidelines to be distributed to our Partner Agencies.
  • Work with Program  Development Manager and Programs team to create and present Partner Agency Workshops, trainings, conferences or other meetings to improve capacity building.
  • Assist with client experience in the Cedar Valley Food Pantry, including client and volunteer customer service and client intake.
  • Perform other duties as assigned.

  • Perform other duties as assigned.
  • Currently attending secondary education where an internship is required
  • Exceptional oral, written, and interpersonal communication skills
  • Proficiency in Microsoft Office software including but not limited to Outlook, Word, Excel, PowerPoint.  Along with other office productivity tools, with aptitude to learn new software and systems
  • Culturally competent; have an ability to work with diverse groups and individuals
  • Ability to work nights and weekends as needed
  • Must pass a criminal background check
  • Valid drivers license, safe driving record, current vehicle insurance and ability to use personal vehicle for OFB business
  • Ability to perform physical labor as necessary(stand/walk/move for long periods of time, lift up to 50 pounds, work with warehouse equipment)
  • Ability to work both as a team player and independently, checking in as appropriate



  • Community involvement and knowledge of those communities in our 16-county service area

Why work for the Northeast Iowa Food Bank?

  • The NEIFB culture is mission driven, fun, and collaborative.
  • The NEIFB is progressive and innovative in the non-profit field.
  • The NEIFB provides opportunity for training and growth across many levels.
  • The NEIFB is highly respected and supported by the community.
  • The NEIFB displays strong leadership with short, mid, and long-term goals.
  • Management values the ideas and opinions of all team members.
  • “An engaging and diverse mix of experiences, ages, and talents within the employee base.” – NEIFB employee
  • “A very friendly work atmosphere.” – NEIFB employee


Northeast Iowa Food Bank hereby affirms it is an equal opportunity employer, offering employment without regard to race, color, religion, sex, sexual orientation, national origin, gender expression or identity, pregnancy, leave status, genetic information or age and provides Equal Employment Opportunity to handicapped individuals, disabled veterans and veterans of the Vietnam era. Further, the Northeast Iowa Food Bank is an equal opportunity provider.

NEIFB Bank Core Values – A.C.C.E.S.S.                                          

A - Attitude of Helpfulness                                                                

C- Confidently Humble                                                                        

C- Clear Communication

E- Empathetic to the Community                                                    

S- Solution Centered                                                                            

S- Striving for Excellence

NEIFB Core Focus

Our Purpose:

Collaborate + Educate + Advocate=Feed the Food Insecure

Our Niche: 

Every Meal. Every Day.  Everyone.

Apply Now!

Click the link below to apply now, or email your resume and a cover letter to

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