Kitchen Supervisor

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About You

The ideal Kitchen Supervisor for the Northeast Iowa Food Bank understands and is passionate about the organization’s mission to provide nutritious food andgrocery products to those in need in our 16-county service area. This individual will be a vital component of the Children’s Program Department in servingfood-insecure individuals through the Kid’s Café Program, by way of the Child and Adult Care Food Program (CACFP) and the Summer Food Service Program (SFSP).This team member must demonstrate organizational, planning, and implementation skills to provide optimal services to non-profit organizations serving at-risk youth. Attention to detail will be a critical skill demonstrated by the Kitchen Supervisor, as the CACFP and SFSP programs have strict guidelines and regulations. The ability to work in a fast-paced and progressive environment will be a key to success in this role.

This person will have strong interpersonal, organizational, and detail-oriented skills, which will be critical for developing strong relationships between coworkers and volunteers. This individual must possess a strong sense of initiative to continually improve the service provided to the Kid’s Café and Summer Feeding Programs and take on other duties as necessary to help facilitate the growth of the Children’s Programs and the Northeast Iowa Food Bank.

A passion for social justice and compassion for others are keys to being a staff member at the Northeast Iowa Food Bank. The Northeast Iowa Food Bank strives to work as a unified team to close the Meal Gap in northeast Iowa; to this end, the Kitchen Supervisor will need to be capable of working as a team, as well as being a self-starter. In addition, maintaining a positive outlook will play a key role in being a motivator and encourager for the community, clients, volunteers, and staff members alike.

About The Job

The responsibilities of the Kitchen Supervisor include, but are not limited to, the following:

  • Adhere to all policies and procedures set forth by the Northeast Iowa Food Bank (NEIFB) in accordance with CACFP and SFSP programs, including guidelines for administration of the program, meal components, nutrition content and portions sizes, and Feeding America standards; in addition to, local, state, and federal regulations.
  • Ensure a clean, safe, and organized work environment in accordance with Northeast Iowa Food Bank and the Black Hawk County Health Department standards and regulations.
  • Oversee the training, managing, mentoring, and development of kitchen staff, interns, and volunteers, ensuring daily tasks are completed and all policies and procedures are followed. Establish and maintain a working environment conducive to positive morale, quality, creativity, growth, and teamwork.
  • Plan, prepare and assist in delivering meals and snacks to Kids Café and Summer Feeding program sites. Supervise and demonstrate professional culinary techniques and methods, ensuring processes are conducted safely, timely and efficiently. Lead menu planning, working with the Children’s Programs Manager and the Food Sourcing Manager, to procure food that meets program guidelines and helping ensure food and supply costs are in-line with the program budget. Responsible for     incorporating diverse meals that can complement enrichment activities, focusing on cultural holidays, norms, and traditions.
  • Oversee purchasing and inventory control of product to ensure accuracy for production and culinary programs. Responsible for resolving order errors or adjustments with vendors. Work closely with the Children’s Program Coordinator, Children’s Program Manager and Food Sourcing Manager for receiving and receipt of product, as well as ordering from the NEIFB warehouse.
  • Maintain and organize files and documentation regarding meal service, product inventory and other related programs requirements.
  • Work in partnership with the Operations Manager and Children’s Program Manager on the maintenance and repair of kitchen facilities and all kitchen equipment. Responsible for scheduling annual cleaning with outside service provider.
  • Stay up to date on required certifications and attend webinars to facilitate capacity building, Trainings include, but are not limited to, CACFP Steps to Success and ServeSafe Manager certification.
  • Responsible for assisting team with dashboard and report generation. Assist in the completion of the state application process and monthly claim report, meeting all required deadlines.
  • Provide occasional coverage in other areas of the Programs Department, as necessary, in times of high need. Including, but not limited to, conducting monitoring visits, fulfilling orders, and assisting the Cedar Valley Food Pantry.
  • Occasionally, visit meal sites to take polls/surveys for feedback on provided meals, supply samples for new recipes, and take meal requests.
  • Collaborate with the Children’s Program Manager and the Programs Development Manager to help provide educational content on food safety and sanitation requirements, for NEIFB staff and site coordinator training purposes.
  • Greet, train, and supervise volunteers as well as share the mission of the NEIFB; provide general guidance of projects; assure proper training of volunteers to include specific jobs and safety concerns. Communicate frequently with volunteers to ensure they are satisfied and appropriately placed.
  • Provide occasional coverage in other areas of the Programs Department, as necessary, in times of high need.
  • In instances of a federal, state, or locally declared emergency, NEIFB is considered an essential service and emergency responder; all its employees may be called in to perform regular or emergent duties.


  • Considerable experience or professional training in quantity food production, including supervision of kitchen staff preferred
  • Ability to multitask, delegate, and adhere to deadlines in a fast-paced environment.
  • Excellent oral, written, and interpersonal communication skills
  • Skilled in MS Office software and ability to learn ordering software platform. Ability to perform basic mathematical functions
  • Ability to work independently, and with staff and volunteers, to achieve objectives
  • Culturally competent; have an ability to work with diverse groups and individuals
  • Ability to work evenings and weekends, as needed
  • Must pass a criminal background check
  • Valid driver's license, safe driving record, current vehicle insurance and ability to use personal vehicle for OFB business
  • Ability to perform physical labor as necessary (stand/walk/move for extended periods of time, lift up to 50 pounds, work with warehouse and kitchen equipment)
  • Ability to obtain ServSafe Manager Food Safety Certification and CACFP Steps to Success
  • Commitment to social justice and the mission of the Northeast Iowa Food Bank


  • Professional training or associate degree
  • Experience with non-profit organizations
  • Creative, innovative, and big-picture thinker


  • Community involvement and knowledge of those communities in our 16-county service area


  • Attitude of Helpfulness
  • Confidently Humble
  • Clear Communication
  • Empathetic to the Community
  • Solution-Centered
  • Striving for Excellence

NEIFB Core Focus

Our Purpose:

Collaborate + Educate + Advocate = Feed the Food Insecure

Our Niche:

Every Meal. Every Day. Every One.

Northeast Iowa Food Bank hereby affirms it is an equal opportunity employer, offering employment without regard to race, color, religion, sex, sexual orientation, national origin, gender expression or identity, pregnancy, leave status, genetic information or age and provides Equal Employment Opportunity to handicapped individuals, disabled veterans and veterans of the Vietnam era.  Further, the Northeast Iowa Food Bank is an equal opportunity provider.

Apply Now!

Click the link below to apply now, or email your resume and a cover letter to

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